Refund policy

30-Day Money-Back Guarantee

Not satisfied? Return any unused product within 30 days for a full refund. No restocking fees.

How Returns Work

Include your order number and reason for return. We’ll respond within 24 hours with a return shipping label.

2. Ship the item back

Pack the battery in its original packaging. We’ll provide a prepaid return label for unused items in original condition.

3. Get your refund

Once we receive and inspect the return, your refund is processed within 3-5 business days back to your original payment method.

Return Conditions

Items must be in original, unused condition with all packaging
Return request must be made within 30 days of delivery
Opened/used batteries may be subject to a restocking fee at our discretion
Bundles must be returned complete — all components included

Damaged, Defective, or Swollen Batteries — Do Not Ship These Yourself

A damaged, leaking, or swollen lithium battery is a safety hazard and cannot be sent through normal parcel channels or dropped in a mailbox. Email support@lfpo4.com before returning it — include your order number and photos. We arrange a compliant dangerous-goods return (prepaid DG packaging or a local drop-off / recycling option) and process your replacement or refund. Never put a damaged battery in regular packaging.